Nationwide Clean by Mail

Do you live outside the metro Phoenix area?

Can’t find a true quality dry cleaner specialist in your local area to whom you can entrust your bespoke, made-to-measure, designer, high fashion, specialty or couture garments, household textiles and accessories (handbags, purses, wallets, backpacks, shoes and boots) with complete confidence?

We can help.

Even if you’re beyond the reach of our local in-store service or local pickup and delivery service, we’re still within your reach.

That’s because our Nationwide Clean By Mail service ships throughout the USA.

Fact is, we’re as close as your front door.

With over 100,00 UPS, FedEx and USPS locations throughout the USA, true quality care for your fine garments, household textiles and accessories has never been more convenient.

It's like having a RAVE FabriCARE location right on your doorstep.

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Kirby Allison reviews our Clean By Mail service

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Pricing

Our Nationwide Clean By Mail service prices are identical to the prices you would pay if you were a local in-store client or a local pickup and delivery client.

Unlike ordinary cleaners, we don’t add a 3% to 6% “environmental tax, surcharge or charge” to any service order. This "environmental tax, surcharge or charge”is nothing more than a scam designed to generate additional revenues as there are no state-mandated “environmental taxes, surcharges or charges".

There is also no sales tax on dry cleaning and related services in Arizona.

For more information on our pricing for garments, household textiles and accessories, please click here.

Turnaround time

For more information on our turnaround times for garments, household textiles and accessories, please click here.

Even though time is critical to achieving optimum results, situations may arise where you need your items back in a shorter time frame. If you need your items back by a particular date, we'll examine both the cleaning and shipping options.

Please Note: Our Expedited Service is only available for garments (bespoke, made-to-measure, designer, high fashion and the like) and household textiles (bed and table linens, bedspreads, comforters, coverlets and the like) that are not heavily stained/soiled, do not require extensive restoration and do not require extra-special handling. Should you have any questions on this issue, please contact us.
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Minimum service order

There is no minimum service order on any Nationwide Clean by Mail order.

Shipping your fine garments, household textiles & accessories to us

At RAVE FabriCARE, we make shipping so easy.

1. Complete our Nationwide Clean By Mail Service Order Form

Our Nationwide Clean By Mail Service Order Form comprises 3 parts:

Part 1 – Personal Information (REQUIRED information)

Provides us with your personal details (name, addresses, etc.), distribution details (hold for pick up by me, deliver to my home as part of my regular pick up and delivery service, pack and ship by carrier), shipping details (choice of carrier, shipping method, insurance, etc.) and payment details (credit card information, etc.).

Please note that we will not commence service or ship orders unless we have a valid credit card on file.

If you do not wish to enter your credit card number on your Clean By Mail Service Order Form, you can enter CONTACT ME FOR CARD in lieu of a credit card number. We will text you for that credit card number before we commence service.

If you enter CONTACT ME FOR CARD, we'll send you a text message with a link to your unique personal account in our system. Click on the link to add your credit card details. Alternatively, you can call us at
480 998 8266.

Part 2 – Inventory of Items Sent (RECOMMENDED information)

Provides us with a detailed inventory of the items you’re sending in.

Completing the Inventory of Items Sent Form is optional. However, in the event no form is enclosed with your order or in the event your form is left blank, our descriptions and final counts must be accepted as definitive.

Part 2 also provides you the opportunity to request a quotation prior to us commencing any work. Check YES or NO if you desire a price quote.

Part 3 – Personal Preferences Profile (OPTIONAL information)

Part 3 informs us of your likes and dislikes.

For example, how you like the feel of your cottons and linens. How you want us to hang your slacks, trousers and jeans. What your shirt laundry starch preference might be. How you want us to fold you sweaters. Etc.

You only have to complete the Personal Preferences Profile form once. Once we’ve entered your personal preferences in our system, you don’t have to submit the form when you use this service on any subsequent occasion.

You should resubmit the form only if there has been a change in any of the base information you originally provided.

How to use the Nationwide Clean By Mail Service Order Form

Open the Nationwide Clean By Mail Form PDF (see horizontal navy bar below)
Type in your relevant information
Print out the Form
Pack your box and include the Form in the box
Ship your item(s) to us via UPS, FedEX or USPS.

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Download the Nationwide Clean by Mail Service Order Form as a PDF

2. Pack your items in an appropriately-sized box

Before you pack your garments, household textiles and/or accessories, please make sure that they are completely dry. Items that are damp or wet could develop mold or mildew during transit.

Please do not use plastic zip lock bags to ship your garments, household textiles and/or accessories. That's because the contents typically arrive in a relatively humid and hot condition when sealed in zip lock bags.

There’s no need to pack your garments, household textiles and/or accessories very carefully. It’s ok to roll or fold your items and insert them into your shipping box — unless there is valid reason not to do so (for example, if you're shipping a couture dress with boning in the corset area, we would advise you to use a larger box so as not the crush the construction of the corset).

3. Ship your box to us

Please use a shipper that provides a tracking number, such as UPS, FedEx or United States Postal Service (USPS).

Please note: RAVE FabriCARE assumes no responsibility for the loss of or damage to your bespoke, made-to-measure, designer, high fashion, specialty and couture garments and/or other pieces in transit to us.

Mailing Label

For your convenience, we have provided a Mailing Label:

Open the Mailing Label PDF below
Print out the Mailing Label
Fold the 8 1/2 x 11 paper in half
Attach the Mailing Label to the outer box/envelope with tape

Download the Nationwide Clean by Mail Service Mailing Label

4. Await confirmation of the receipt of your box
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We will contact you by text or email within 24 hours of the receipt of your item(s).

This contact may take a little longer in certain circumstances.

For example, it may take a little longer if your box arrives on a weekend, on the day before we close for a national holiday weekend, or on the day before we close for our annual, one week summer vacation (typically, the second full week in August).

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Returning your fine garments, household textiles & accessories to you

1. Packing your fine garments, household textiles & accessories

In order to ensure that your garments, household textiles and/or accessories arrive at their destination in optimum condition, we pay particular attention to the manner in which we package your garments, household textiles and/or accessories for shipping.

For example:

All garments (other than men’s laundered and dry cleaned shirts) are double bagged (two, extra wide poly bags per garment) and stuffed with acid-free tissue.
All men’s laundered and dry cleaned shirts (dress, casual, polo, crew neck, etc.) are hand folded, cushioned with acid free tissue and inserted into a heavy gauge poly bag with a built in “cushion of air” to ensure that there is no or negligible “pressure” on the shirt. The idea is that you should be able to remove the shirt from the bag with practically no creases in the body of the shirt and wear it without any further hand ironing.
All sweaters are hand folded, cushioned with acid free tissue and inserted into breathable sweater bags.
All garments are carefully packed in one of our flat or upright shipping boxes in such a way as to minimize movement during travel.

As we use 15 different sizes of flat and upright shipping boxes, we always seek to match the size of the garments being shipped to the size of shipping box being used.

We will not fold certain garments even if you insist that we do so.

‍For example, we will not fold a suit jacket, sport coat or blazer into a small box to minimize shipping costs if we believe that such folding will compromise the quality of our hand ironing and the consequent shape and drape of the suit jacket, sport coat or blazer.

If you wish us to destroy our hand ironing with inappropriate folding, please do not send those items to RAVE FabriCARE.

2. Charges for our services
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Your total costs will be made up of the following:

Service charges
Carrier shipping charges
Carrier insurance charges (if any)
Shipping box charges

Service charges

Our Nationwide Clean By Mail service prices are identical to the prices you would pay if you were a local in-store client or a local pickup and delivery client.

Unlike ordinary cleaners, we do not add a 3% to 6% “environmental tax, surcharge or charge” to any service order as there is no such tax, surcharge or charge in Arizona.

There is no sales tax on dry cleaning and related services in Arizona.
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Carrier shipping charges

We ship United Postal Service (UPS).

We can also ship United States Postal Service (USPS) to destinations -- such like Hawaii and Alaska -- where we know that UPS shipping rates are unlikely to be competitive.

We can also ship Federal Express (FedEx) -- but only if you have your own personal or corporate account.

If you have your own personal or corporate UPS or FedEx account, we can ship using your personal or corporate UPS or FedEx shipping account.

If you are using a personal or corporate UPS or FedEx account, please see the conditions governing the use of a personal or corporate UPS account below.
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Note regarding our discounted UPS shipping rates:

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When you ship a parcel at a UPS store, you pay the UPS "published rate" based on the box size, weight, destination zip code, etc.

RAVE FabriCARE has negotiated heavily discounted UPS shipping rates that are, on average only 20% to 25% of the UPS "published rate". And we pass 100% of these savings onto you in the form of low return shipping costs.

In addition to low rates, we only charge the exact price charged to us by the carrier. We make no profit on carrier charges. We’re merely trying to recover our actual out-of-pocket expenses.

At RAVE FabriCARE, we package your garments in a shipping box that's appropriately sized to ensure that your garments, household textiles and accessories arrive in "ready to wear" and "ready to use" condition. After we enter the box details (size, weight, destination zip code, etc.) into our UPS shipping system, that system provides the UPS shipping costs.
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‍Note regarding the use of a personal or corporate shipping account:
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If you elect to do so, we can also use your own personal or corporate UPS or FedEx shipping account.

If you wish to use a personal or corporate UPS or FedEx account, please enter the relevant details on your Nationwide Clean By Mail Form.

If you use a corporate UPS or FedEx shipping account, you must be authorized to use that account for your personal needs. If you're not the primary owner of the corporation, you are, most likely, not authorized to use their corporate shipping account.

If your Nationwide Clean By Mail form specifies the use of a personal or corporate UPS or FedEx account and, subsequent to shipping by RAVE FabriCARE, UPS or FedEx -- for any reason whatsoever -- charges those shipping charges back to RAVE FabriCARE's UPS or FedEx shipping account, you authorize RAVE FabriCARE to recharge those shipping charges plus the UPS or FedEx Chargeback Surcharge to the credit card you originally used to pay for our services.

If the charge back by RAVE FabriCARE is declined for any reason, we will have no option other than to refuse service in the future.

Carrier insurance charges (if any)
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UPS carrier insurance charges (if any) are charged to you at the exact price charged to us by the carrier.

We make no profit on any carrier insurance charges. We’re merely trying to recover our out-of-pocket expenses.
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Shipping box charges
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We do charge for our shipping boxes.

We use 15 different sizes of shipping boxes. Our flat shipping boxes range in size from 17 x 6 x 6 to 48 x 24 x 8.

Our most popular shipping boxes are

20 x 12 x 16 (suitable for 5 hand folded, air-bagged shirts).
36 x 24 x 4 (suitable for a 2 piece suit).
40 x 24 x 4 (suitable for a 2 piece suit).

Please note: Some orders may require more than one shipping container.

We’ll always endeavor to pack your items in the most cost efficient way consistent with delivering a garment, household textile and accessory in "ready to wear" and "ready to use" condition.
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Charges to your credit card
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The service charge for each item will be detailed on a separate invoice attached to each item.

The total service cost for all your items will be charged to your credit card as a single transaction ON THE DAY your items are shipped. A credit card receipt for the service charges will be attached to the outside of your shipping box (in a plastic pouch).

The total of the carrier cost, carrier insurance charges (if any) and shipping box charges for all boxes shipped (there could be more than one box shipped) will be charged to your credit card as a single transaction within ONE TO THREE DAYS AFTER THE DAY your items are shipped.

RAVE FabriCARE accepts American Express, Discover, Mastercard and Visa.

We do not accept personal checks, cashiers checks, travelers checks, money orders or COD orders.

3A. Shipping your fine garments, household textiles & accessories to one of the 48 contiguous states or Washington DC

We will return your order by United Parcel Service (UPS).

If you are under severe time constraints (e.g., you need a particular garment or set of garments) by a particular date and speed of delivery is more important to you than the cost of delivery, we’ll look at both speed of delivery and cost of delivery and then contact you by phone call, text or email with appropriate details so that you can make an informed decision.

If you have a personal or corporate UPS or FedEx shipping account, please provide your UPS or FedEx account information when completing your Nationwide Clean By Mail Service Order Form.

If you are using a corporate or organization shipping account, you must be authorized to use that account. If your corporation or organization subsequently deems those shipping charges to be "unauthorized", we will charge the actual shipping charges plus the UPS or FedEx Chargeback Surcharge to your credit card.

UPS picks up all boxes from RAVE FabriCARE's facility in Scottsdale, AZ. As soon as any of your boxes is your scanned by UPS at their Sorting Depot, you’ll receive a tracking information email from UPS. In order to ensure that you receive this email, please make sure that you provide an email address when completing your Nationwide Clean By Mail Service Order Form.

If you do not receive an email from UPS, please check your "spam" or "junk" folder.

RAVE FabriCARE assumes no responsibility for loss or damage to your fine garments, household textiles and/or accessories in transit back to you, beyond the limit of any carrier insurance you choose and pay for.

When you complete your Nationwide Clean By Mail Service Order Form, we ask you where carriers typically leave your parcels and whether you are comfortable with this delivery location.

Please note that we cannot accept shipping requests such as "Leave On The Rear Patio"/"Don't Deliver On Certain Days"/"Deliver By A Certain Time Of Day"/"Do Not Deliver On Weekends" as the exact time and place of delivery is controlled by UPS. If you have any concerns in this regard, please contact us to discuss alternative delivery arrangements such as delivery to a business address or to a UPS Store (UPS will hold a package for you for a small fee).

3B. Shipping your fine garments, household textiles & accessories to the non-contiguous states (Alaska or Hawaii) or off-shore territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico or the US Virgin Islands)

We will return your order by United States Postal Service (USPS) -- unless you have a personal or FedEx account you wish to use

If you are under severe time constraints (e.g., you need a particular garment or set of garments) by aparticualr date and speed of delivery is more important to you than the cost of delivery, we’ll look at both speed of delivery and cost of delivery and then contact you by phone call, text or email with appropriate details so that you can make an informed decision.

If you have a personal or corporate UPS or FedEx shipping account, please provide your UPS or FedEx account information when completing your Nationwide Clean By Mail Service Order Form.

If you are using a corporate or organization shipping account, you must be authorized to use that account. If your corporation or organization subsequently deems those shipping charges to be "unauthorized", we will charge the actual shipping charges plus the UPS or FedEx Chargeback Surcharge to your credit card.

UPS picks up all boxes from RAVE FabriCARE's facility in Scottsdale, AZ. As soon as any of your boxes is your scanned by UPS at their Sorting Depot, you’ll receive a tracking information email from UPS. In order to ensure that you receive this email, please make sure that you provide an email address when completing your Nationwide Clean By Mail Service Order Form.

If we ship by USPS, USPS does not send tracking information emails. If you need a USPS tracking number(s), plaese contact us by text or email.

RAVE FabriCARE assumes no responsibility for loss or damage to your fine garments, household textiles and/or accessories in transit back to you, beyond the limit of any carrier insurance you choose and pay for.

When you complete your Nationwide Clean By Mail Service Order Form, we ask you where carriers typically leave your parcels and whether you are comfortable with this delivery location.

Please note that we cannot accept shipping requests such as "Leave On The Rear Patio"/"Don't Deliver On Certain Days"/"Deliver By A Certain Time Of Day"/"Do Not Deliver On Weekends" as the exact time and place of delivery is controlled by UPS. If you have any concerns in this regard, please contact us to discuss alternative delivery arrangements such as delivery to a business address or to a UPS Store (UPS will hold a package for you for a small fee).

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Definitions

French cuffs – flat
French cuffs returned flat without a fold.

French cuffs – fold roll
French cuffs turned up with no crease. Button holes are aligned. RAVE cuff links are inserted.

French cuffs – fold press
French cuffs turned up with a straight light crease. Button holes are aligned. RAVE cuff links are inserted.

Please note: We do not recommend creasing the cuffs of french cuff shirts. We’ll most likely decline to process your shirts should you elect this option.

Sleeves – rolled
No shoulder to cuff crease along the sleeve (with a crease along the bottom seam of the sleeve from underarm to cuff).

Sleeves – creased
A crease from shoulder to cuff along the sleeve (with a crease along the bottom seam of the sleeve from underarm to cuff).

Please note: We do not recommend creasing the sleeves of your long sleeve shirts. We’ll most likely decline to process your shirts should you elect this option.

Collar support – insert supports
A V-shaped plastic collar support inserted into the top button of a blouse or shirt to prevent “collar droop”.

Collar support – no supports
No collar supports inserted into the top button of a blouse or shirt.

Packaging – hangers
Shirts returned on 18” wide white metal shirt hangers.

Packaging – hand folded
Shirts and blouses returned hand folded (never machine folded) and sealed in a 4 mil heavy duty plastic bag with a “built in” cushion of air. The complete packaging includes a thick, white board, white acid free tissue, a bubble-style V-shaped plastic collar support in the top button, and a plastic collar band on the inside of the neck and under the collar.

Soft press all cottons and linens
Garment is finished by hand using no sizing (sizing is to dry cleaned garments what starch is to laundered dress shirts) or water mist/vapor. The result is a semi-wrinkled fabric with no smoothness and no body/crispness.

No sizing all cottons and linens
Garment is finished by hand using no sizing (sizing is to dry cleaned garments what starch is to laundered dress shirts) and some water mist/vapor. The result is a smooth fabric with almost no body/crispness.

Light sizing all cottons and linens
Garment is finished by hand using some sizing (sizing is to dry cleaned garments what starch is to laundered dress shirts) and some water mist/vapor. The result is a smooth fabric with a light (but not stiff) body/crispness. Medium or heavy sizing is available on special request (although we do not recommend a medium or heavy sizing on cottons and linens).

Fold slacks/trousers/jeans over a strut hanger
All slacks/trousers/jeans returned folded over the bar of a strut hanger.

Clip slacks/trousers/jeans lengthwise at the waist
All slacks/trousers/jeans returned hung lengthwise from the waistband on a clip hanger that does not leave indents on your slacks, trouser or jeans.

All slacks, trousers and jeans with no creases are always returned in this manner (unless you specify otherwise).

All linen slacks, trousers and jeans are always returned in this manner ((unless you specify otherwise).

All shorts are always returned in this manner.

All linen slacks, trousers and jeans are always returned in this manner if the waistband is relatively large and the outer seam of the slacks, trousers and jeans is relatively short (because the distribution of the garment’s weight is concentrated in the waist area garments of this nature tend to fall off strut hangers quite easily).

We do not recommend hanging slacks/trousers/jeans lengthwise at the hem.

No creases on any slacks/trousers/jeans
All slacks, trousers and jeans that arrive at our facility with no creases are returned with no creases.

If slacks, trousers and jeans arrive at our facility with ceases and your instruction is to return all slacks, trousers and jeans with “no creases”, we will remove the crease to the extent practical. If we have any questions as to the desirability returning a particular garment with no creases, we will contact you.

Crease all slacks/trousers/jeans
All slacks, trousers and jeans that arrive at our facility are returned with creases even if they have no creases on arrival. If we have any questions as to the desirability of returning a garment with a crease, we will contact you.

Fold sweaters over a strut hanger
All sweaters are returned folded over the bar of a strut hanger.

Because of the likelihood of stretching, it is not appropriate to hang a sweater or a knit vertically on a hanger. We will respectfully decline to clean and finish any sweater or knit if that request is accompanied by an instruction to hang the sweater or knit vertically on a hanger.

Fold sweaters flat in breathable sweater bag
All sweaters are returned, flat, carefully folded and cushioned with white acid free tissue in a breathable sweater bag.

"Long story short, I live in Austin and we've tried almost all the cleaners here and the final straw was the destruction of TWO wedding suits. I sent four of my favorite sports jackets to test Rave out as them come recommended by numerous folks. It's a you get what you pay for world, but man did these guys hit it out of the park. FANTASTIC! These 3 roll to 2 jackets haven't looked this great in years. Highly recommended! "

Rick Miller

Internationally Recognized Dry Cleaner

RAVE FabriCARE is a nationally recognized leader in true quality care for fine garments, household textiles and accessories. And the only dry cleaner in Arizona recognized as one of the nation’s premier dry cleaners by non-compensated, independent, authoritative third parties.

Contact us