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Does your dry cleaner no-spot, pre-spot or post-spot?
By: Stu Bloom
Most ordinary cleaners either no-spot or post-spot (maybe).
They don’t pre-spot.
In other words, ordinary cleaners skip the stain removal process (known as pre-spotting) entirely and their “stain removal technician” (we use this term very loosely) merely loads and unloads a machine.
Truth is, ordinary cleaners operate on a hope and a prayer. They hope and pray that the stains will miraculously disappear based on a combination of
- the dry cleaning solvent or fluid (the more aggressive the better),
- the dry cleaning detergent (the cheaper the better),
- the addition or injection of moisture into the dry cleaning machine (a reckless undertaking), and
- the dry cleaning machine’s tumbling action (the faster the better).
At these cleaners, even simple stains receive one of those sorry-we-tried-but-we-couldn’t tags.
Of course, ordinary cleaners will swear that they don’t follow this approach. “We’d never do that at Tip Top Peerless Professional Quality Cleaners!”
And to reinforce that “fact”, they’ll highlight the number of “cleaners” they employ and the cumulative years of their “experience” (By the way, since when does the number of cleaners and the number of years of their experience equate to skill?).
Yet, at the same time that they tell you that their stain removal process is best of class, they’ll also tell you all about their fabulous in-by-9:00-out-by-5:00 in-store service and their outstanding pick-up-on-day-1- deliver-on-day-3 valet service.
The inherent contradiction in these 2 positions should be obvious to anyone…
It takes time to professionally clean your garments (i.e., to pre-spot the garments; completely hang dry the garments prior to dry cleaning; utilize wet cleaning, hand washing and/or garment restoration techniques; dry clean the garments; etc.). And it takes time to professionally hand iron, inspect, repair and package your garments.
Given these time-dependent tasks, it’s unlikely that they can be completed in 1 to 3 days, even with multiple shifts.
So where does the truth lie?
With the actual performance of all these time-consuming tasks? Or with the promotional claim that all these tasks are actually performed?
At a true quality cleaner, you’ll never have to worry about promotional claims of actual performance. A true quality cleaner will invest the time necessary to do the job right.
A true quality cleaner will perform extensive stain removal and cleaning procedures on every garment and household textile. Often using a multi-stage process, involving dry cleaning, wet cleaning, hand washing and/or restoration techniques, to protect your investment. Even if that means taking the time to treat the same garment or household textile multiple times until the stain has been removed or minimized.
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