Fire and water damage: what to do in a disaster situation
A fire and/or water disaster – natural or otherwise – can occur at any time.
Before you turn over your fine garments, household textiles (such as bed and table linens, bedspreads, coverlets, comforters, cushion covers, draperies and area rugs) and accessories (such as handbags, purses, wallets, shoes and boots) to a dry cleaner for restoration, there’s much that you can do – and not do – to mitigate further damage.
In this post, we identify many of those “do’s” and “don’ts”.
The most important “don’t” pertains to your selection of a restoration dry cleaner.
If you have a significant investment in bespoke, made-to-measure, designer, high fashion, specialty and couture garments, household textiles and accessories, it’s critical to understand the difference between an ordinary restoration dry cleaner and a true quality restoration dry cleaner.
It’s even more important to understand your rights under your insurance policy, particularly your right to choose your restoration dry cleaner without being “steered” or “prodded” — against your better judgement — to the restoration dry cleaner “selected” or “recommended” by the insurance company, agent or adjuster.
In this post, we explain your right to choose and why you should forcibly exercise that right.
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