Services

Pillow Renovation

 

Please note that we specialize in the cleaning and renovation of:

  • pillows that are 100% down
  • pillows that are a combination of down and feathers, such as pillows that are 75% down/25% feathers or 80% down/20% feathers.

We do NOT clean and renovate pillows that contain any of the following fills:

  • polyester, fiber fill, latex or foam
  • chicken or turkey feathers
  • duck or goose feathers greater than one inch in length.

The following information applies to pillows that are 100% down or a combination of down and feathers:

You've had them around for years. You've spent countless nights breaking them in until they felt just right. But now your down and down/feather bed pillows have become musty, lumpy and flat. They've also collected germs, dirt, dust, dander (sloughed skin), dust mites, dust mite feces, mold, mildew, fungus, body oil, hair oil, perspiration and saliva.

It's time to renovate, renew and refresh those bed pillows. And White Knight Pillowcare can help.

White Knight Pillowcare is the bed pillow cleaning and restoration division of RAVE FabriCARE, a fabricare specialist based in Scottsdale, Arizona. Every year, we clean and restore thousands of down and down/feather pillows for clients locally and throughout the USA and Canada.

At RAVE FabriCARE, we can restore your down and down/feather pillows to factory new condition -- at a fraction of the cost of a brand new, high quality pillow.

What does "factory new condition" mean?

Your very own down and down/feathers are cleaned, dedusted, sanitized and deodorized. Then encased in a brand new, silky smooth, tightly woven, 300 thread count, downproof, 100% long staple Egyptian cotton pillow shell with double stitched seams that's an effective barrier against dust mite allergen transfer and free of harmful chemicals.

And we can do this in a few days.

Simply drop off your old down and down/feather pillows in the morning and you could be sleeping on a "brand new" pillow the next night.

If you're a twice a week pickup and delivery client, we'll have your pillows back to you in 3 working days. If you're a once a week pickup and delivery client, we'll have your pillows back in 7 working days.

Or you can take advantage of our convenient Nationwide Clean By Mail service if you're not located close to our facility. We'll turnaround your pillows in 2 working days or less.

When To Clean

Sleep experts recommend that you renovate your down pillows at least every 1 to 2 years. Or sooner, if required.

In much the same way as you change the oil in your car every 3,000 miles, you should clean, dedust, sanitize and deodorize the inside fill and replace the outside shell of your down and down/feather pillows -- as a matter of routine -- every 1 to 2 years.

And to help you keep track of which pillows were cleaned and when they were cleaned, we'll attach a dated tag to the outside seam of each pillow we renovate.

Here's What We Do...

First, we'll clean, dedust, sanitize and deodorize the down and down/feather fill. One pillow at a time. And discard your original outer pillow shell.

At RAVE FabriCARE, we empty the down and down/feather fill from your pillow into a specialized cleaning machine. The machine rotates the down and down/feather fill in a chamber, sifting out the down and down/feather dust, dust mites, dust mite feces, and other contaminants. At the same time, the down and down/feather are exposed to an ultraviolet germicidal light that kills bacteria, sanitizes and deodorizes the filling, and fluffs up the down and down/feather clusters. After this process is complete, the down and down/feather is blown into a brand new, cotton pillow shell.

At this point you may choose to add additional down for extra support. Or you can reduce the fill to a more comfortable level if your pillow feels too firm.

In those cases where you ask us to add down for extra support, we offer the world's finest, large cluster, white 750+ fill power (loft), hand gathered, Hungarian goose down that's suitable for your expensive down pillows. Hungarian, Polish and Siberian goose down is widely considered to be the best in the world. Alternatively, we can add cheaper European down to your less expensive down and down/feather pillows.

Finally, we'll insert your own down and down/feathers into a brand new 100% long staple Egyptian cotton, 300 thread count, double stitched, white outer pillow shell that feels as smooth as silk.

What's more, our 100% long staple, Egyptian cotton, 300 thread count pillow shells are certified to be:

  • downproof
  • an effective barrier against dust mite allergen transfer
  • free of harmful chemical substances.

After the down and down/feather fill has been cleaned and inserted into our 300 thread count pillow shells, your pillows will be hypoallergenic and suitable for use by those who are chemically sensitive.

Adjusting The Firmness Of Your Pillows

When you're making a decision as to whether you should add down to a pillow (or even remove down from a pillow), you should consider two factors:

  • First, every individual is different. Deciding on the "right" level of support for your bed pillows -- soft, medium or firm -- is a very personal decision, but a decision that's absolutely critical to a good night's sleep.
  • Second, the constant use of a down pillow or down/feather pillow puts pressure on the fill inside the pillow, breaking some of the fill into very small, dust-like particles. During the cleaning process, these dust-like particles are removed (dedusted), reducing the level of support in each of your pillows.

To assist you with your decision as to the "right" level of support in each of your pillows, you may wish to consider the following fill weights as a guide for 100% down pillows:

Standard
20" x 26"

Soft
Medium
Firm

14 ounces
18
22

Queen
20" x 30"

Soft
Medium
Firm

18 ounces
22
26

King
20" x 36"

Soft
Medium
Firm

22 ounces
26
30

PLEASE NOTE: These weights  apply to pillows that are down only. These weights do NOT apply to down/feather combination pillows.

How do you know whether soft, medium or firm is appropriate for you?

Consider this guide:

  • Soft is great for people who sleep mostly on their stomachs. Good for those who change sleep positions frequently during the night.
  • Medium is the best choice for people who sleep on their backs. Comfortably soft, but firm enough to offer plenty of support.
  • Firm is recommended for people who sleep primarily on their sides. Offers the highest level of neck and head support for all-night comfort.

Using these fill weights as a guide makes your decision easier. Just ask us to "adjust" your pillows to the weights specified.

For example, if you were to send us four queen sized down pillows and you wished to maintain a medium fill (22 ounces) on two and a firm fill (26 ounces) on the remaining two, simply make that request when completing your Service Order Form (see Procedure below).

About Our Hungarian Down Fill

We only use the world's finest Hungarian down. Our Hungarian down is large cluster, white, 750+ fill power (loft), hand gathered, goose down.

Our source raises their geese on farms for the sole purpose of harvesting the down. The down is hand harvested from mature birds during the natural molting process in a manner that is veterinary certified to cause no injury to the birds.

Typically, the fill used in many down pillows manufactured today, particularly those made in China, is a by-product of the meat industry. The down is machine harvested from young birds. The result is cheap, inferior, small cluster, low loft down.

Once our Hungarian down is harvested, it's washed and rinsed repeatedly until it's hypoallergenic and meets the stringent sanitary requirements of German regulatory authorities governing all down products sold in Germany.

Guaranteed Return Of Your Fill

At RAVE FabriCARE, we guarantee that the down and down/feathers taken from your original pillows will be the same down and down/feathers returned to you in your renovated pillows.

We can make this guarantee because we are recognized as one of the nation's premier cleaners. Our national reputation has been built on trust. So we'd never compromise that trust by substituting or diluting your high quality down with cheap, inferior, refurbished or used down.

Unlike ordinary cleaners, we've got everything to loose and nothing to gain.

Our Hungarian down is another important difference between RAVE FabriCARE and ordinary cleaners. Should you wish to add some down to your pillows for additional support, you're likely to end up with cheap, small cluster goose down, small cluster duck down, turkey and/or chicken feathers. Even if you were charged for the "highest quality European goose down and feathers" (a fancy sounding statement that means absolutely nothing!)

It seems that most ordinary cleaners figure that what you can't see or can't understand you can't know. And this is particularly true when it comes to pillow restoration.

Pricing

Our prices for 100% down fill pillows are as follows:

Standard (20" x 26")
$30.00
Queen (20" x 30")
$35.00
King (20" x 36")
$40.00

 

Our prices for down/feather combination pillows (e.g., 80% down/20% feathers; 80% feathers/20% down) are as follows:

Standard (20" x 26")
$37.50
Queen (20" x 30")
$42.50
King (20" x 36")
$47.50

 

Should you choose to add down to any pillow in order to provide additional support, we'll add the finest, large cluster, white, 750+ fill power (loft), hand gathered Hungarian goose down for $9.00 per ounce.

If the quality of the down in your pillows is such that you don't require Hungarian down, we can also supply and use cheaper small cluster European down for $4.50 per ounce.

There is no sales tax on drycleaning and related services in Arizona.

The Properties of Our Pillow Shells

Why are our 100% long staple Egyptian cotton pillow shells superior to that offered by any other pillow cleaning service in the country?

For four primary reasons...

1. Our 100% long staple Egyptian cotton, 300 thread count pillow shells are certified to be downproof.

 

Our pillow shells have been tested by the International Down and Feather Testing Laboratory and Institute (Salt Lake City, Utah) and certified to be downproof.

Why is this certification important?

It's your only assurance that the down and/or feathers won't leak through the pillow shell over time.

By contrast, you could take or send your pillows to an ordinary cleaner. At best, they'll use a 180 thread count pillow shell (possibly 200, if you're really lucky) that'll feel like cardboard and crackle in your ear like crumpled paper.

This hardness is due to the fact that these 180/200 thread count pillow shells are not down-proof in and of themselves. Instead, they must be heavily sized (or starched) to prevent the down and down/feathers from leaking through the pillow shell. Of course, when the sizing begins to break down with use, the down and down/feathers will quickly appear.

2. Our 100% long staple Egyptian cotton, 300 thread count pillow shells are certified to be an effective barrier against dust mite allergen transfer.

 

Our pillow shells have been tested by the IBT, Reference Laboratory (Lenexa, Kansas) and certified to be an effective barrier against dust mite allergen transfer.

Why is this certification important?

Because, if you're allergic to dust mites and dust mite droppings -- and over 20 millions Americans are -- you can minimize contact with dust mite allergens by encasing your down and down/feathers in a dust mite-proof pillow shell. It's been estimated that 10% of the weight of a 6 year old pillow is due to dust mites and their droppings. Dust mite allergens have been proven to be important triggers in asthma attacks, hayfever irritated sinuses and sneezing attacks.

You see, dust mites are attracted to your bedding and pillows because they live off the skin cells that we all shed each night.

The problem is that as you sleep, your skin sloughs off and works its way down into your bed, and particularly into your pillows. If the air in your room is even mildly humid, the dust mites in your bed and pillows grow into large colonies. And even if you live in a dry climate such as Arizona, your own body creates humidity as you breathe and perspire.

Believe it or not, there can be as many as 30,000 of these microscopic creatures in one ounce of dust!

Dust mites are found all over the home, but the biggest problem is your bed, and particularly your pillows. Trying to kill the dust mites through hot water washing will only have a limited effect, because the dust mites feces that trigger allergies or asthma-like symptoms will still exist in high concentrations inside your bed and inside your pillows.

Studies have shown that pillow shells that are allergen barriers are very effective at reducing dust mite allergens. Pillow shells that are allergen barriers serve two purposes:

  • They keep any existing dust mites and dust mite feces trapped inside the pillow shell, so you won't be exposed to them.

    RAVE FabriCARE can eliminate these existing dust mites and dust mite droppings by thoroughly cleaning, dedusting, sanitizing and deodorizing the down inside your pillows.

  • They prevent any new dust mites from getting into your pillow shell, so you won't be exposed to them.

    RAVE FabriCARE can eliminate these new dust mites, and the resultant dust mite droppings, by encasing your down in a pillow shell that's certified to be an effective barrier to dust mite allergen transfer.

For many years, people with allergies and asthma have been encouraged to avoid down pillows because they were thought to aggravate allergies more than the synthetic alternatives (often incorrectly referred to as "down alternative" or "hypoallergenic" pillows).

That's always been the conventional wisdom. But that's changing now that many recent studies have shown that more dust mite allergens can be found in synthetic pillows than in down and/or feather pillows.

A Wall Street Journal article (July 27, 2007) that compared the relative quality of different brands of synthetic pillows stated that nearly 20 million people are allergic to dust mites and dust mite droppings, and those creatures thrive in synthetic filling as well as in down.

3. Our 100% long staple Egyptian cotton, 300 thread count pillow shells are certified to be free of harmful chemical substances.


Our pillow shells have been tested by TESTEX, the world-renowned Swiss Textile Testing Institute (Zurich, Switzerland), and certified to meet or exceed Oeko-Tex Standard 100, the international standard for certifying that a textile is free of harmful chemical substances.

Why is Oeko-Tex Standard 100 certification important?

Because textile products, such as pillow shells, are the result of a complex series of manufacturing processes, during which an extremely diverse range of chemicals are used. Some of these chemicals are hazardous to humans and to the environment. Oeko-Tex Standard 100 specifies the allowable levels in textiles of defined substances known to be a health risk to humans such as formaldehyde, heavy metals, bleaching agents and other harmful chemicals.

Accordingly, the "Confidence in Textiles/Tested for harmful substances according to Oeko-Tex Standard 100" mark is not a quality label per se, but relates only to the as-produced-state of the textile.

4. Our 100% long staple Egyptian cotton, 300 thread count pillow shells are more comfortable than other categories of man-made allergen barriers.

 

Our pillow shells are so tightly woven (300 threads per square inch), they're silky soft. They have such a small pore size (opening between the threads) that dust mites and their wastes cannot penetrate, yet air and moisture can easily pass through for comfort.

Shipping Your Pillows To Us

Shipping your pillows to us from anywhere in the USA or Canada is so easy.

For full details on shipping your pillows to us, please check on our Nationwide Clean By Mail link.

When you click on this link you will be asked to print out the Service Order Form and the Inventory of Items Sent Form.

Please use the Inventory of Items Sent to provide specific instructions for each pillow. To aid us in relating the specific instructions to each pillow, please number your pillows #1, #2, #3, #4, etc.